Healthcare Support Specialist

2 weeks ago


Campbell, California, United States Los Gatos Therapy Center Full time
Position Overview

The primary responsibilities outlined below represent typical duties associated with this role and are not an exhaustive list of all tasks, responsibilities, or functions.

  • Monitor and document vital signs
  • Administer prescribed injections as instructed by the healthcare provider
  • Manage patient scheduling, including appointments and follow-ups
  • Handle incoming calls professionally
  • Welcome patients with a friendly demeanor
  • Ensure completion of all necessary forms and consents by patients
  • Oversee tasks in electronic health record (EHR) systems
  • Facilitate medication prior authorizations

Qualifications:

  • High school diploma or GED along with completion of an accredited medical assisting program.
  • Strong interpersonal skills; a collaborative team player.
  • Ability to communicate effectively and courteously with patients and external stakeholders.
  • Detail-oriented with a focus on achieving goals.
  • Solid understanding of medical practices, administrative procedures, and organizational policies.
  • Commitment to maintaining confidentiality at all times.
  • Current CPR certification (BLS).


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