Healthcare Support Specialist
2 weeks ago
The primary responsibilities outlined below represent typical duties associated with this role and are not an exhaustive list of all tasks, responsibilities, or functions.
- Monitor and document vital signs
- Administer prescribed injections as instructed by the healthcare provider
- Manage patient scheduling, including appointments and follow-ups
- Handle incoming calls professionally
- Welcome patients with a friendly demeanor
- Ensure completion of all necessary forms and consents by patients
- Oversee tasks in electronic health record (EHR) systems
- Facilitate medication prior authorizations
Qualifications:
- High school diploma or GED along with completion of an accredited medical assisting program.
- Strong interpersonal skills; a collaborative team player.
- Ability to communicate effectively and courteously with patients and external stakeholders.
- Detail-oriented with a focus on achieving goals.
- Solid understanding of medical practices, administrative procedures, and organizational policies.
- Commitment to maintaining confidentiality at all times.
- Current CPR certification (BLS).
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