Technical Support Specialist

4 weeks ago


Fort Worth, Texas, United States Synergy America Full time
Job Overview

At Synergy America, we're seeking a skilled Technical Support Associate to join our team. This is a temporary to permanent role, ideal for individuals with a strong background in Point of Sale (POS) systems. If you have a computer degree and experience working with POS systems, we encourage you to apply. We're looking for someone who is stable and committed to a long-term role, as frequent job changes may not be suitable for this position.

Key Responsibilities

Provide technical support to customers and internal teams
Troubleshoot and resolve POS-related issues
Collaborate with cross-functional teams to improve system performance and efficiency

Requirements

2+ years of experience in a technical support role
Strong knowledge of POS systems and software
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment and prioritize tasks effectively

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