IT Support Specialist
20 hours ago
Aldridge is seeking a skilled IT Support Specialist to join our team. The successful candidate will provide technical assistance to end-users, resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide technical support to end-users via phone, email, or in-person
- Troubleshoot technical issues and provide effective solutions
- Meet daily utilization goals and ensure high user satisfaction
- Stay up-to-date with the latest technology trends and products
- Occasionally travel onsite to perform tasks that cannot be completed remotely
Requirements:
- Strong problem-solving skills and a positive attitude
- Ability to work in a fast-paced, high-pressure environment
- Strong written and verbal communication skills
- Experience with ticketing systems is a plus
- CompTIA, Microsoft 365, Network+, CCNA or other support certifications are a plus
Aldridge offers a hybrid work schedule and a supportive team environment.
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