Client Relations Specialist

2 weeks ago


Birmingham, Alabama, United States Zarzaur & Schwartz, P.C. Full time
Job Overview

Role Summary: A reputable law firm is in search of a meticulous and driven individual to fill the position of Client Relations Specialist. This role is essential for fostering effective communication with clients and ensuring a high standard of service delivery. The ideal candidate will be responsible for making proactive outreach calls while maintaining a professional and approachable demeanor.

Key Responsibilities:

  • Engage in clear and effective communication with clients.
  • Document all interactions thoroughly and accurately.
  • Generate and analyze reports as needed.
  • Manage time-sensitive tasks efficiently.
  • Maintain composure and professionalism in high-pressure situations.
  • Uphold confidentiality and privacy standards.
  • Demonstrate excellent time management skills.
  • Work autonomously while also contributing to team efforts.
  • Exhibit a self-starter attitude and collaborative spirit.
  • Adapt to changing priorities and tasks.
  • Utilize MS Excel proficiently for various tasks.

Work Environment and Benefits: This is a full-time, permanent role offering a comprehensive benefits package, including retirement plans, paid time off, and performance bonuses. Compensation will be based on qualifications and relevant experience.

Qualifications:

  • A Bachelor’s degree is preferred but not mandatory.
  • A high school diploma or equivalent is required.
  • Minimum of 2 years of experience in customer service or sales is essential.
Company Overview

Zarzaur & Schwartz, P.C. is committed to providing exceptional legal services with a focus on client satisfaction and ethical practices.



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