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Client Relations Specialist

2 months ago

Birmingham, Alabama, United States Snelling - Birmingham Full time
Job Overview

SNELLING is seeking a dedicated Business Development Center professional to join our team. This role is designed for individuals who possess outstanding communication abilities, a positive demeanor, and a strong commitment to their work.

Key Responsibilities:
  • Responding to incoming service inquiries to schedule appointments or provide information regarding vehicle services.
  • Contacting service customers to arrange necessary vehicle maintenance appointments.
  • Utilizing various software applications to access service history and identify required services.
  • Managing filing systems and maintaining inventory of supplies.
  • Providing assistance to customers regarding vehicle repairs through phone, email, and in-person interactions, including appointment scheduling, paperwork management, and payment processing.
  • Supporting the rental department with reservation management and payment collection.
Qualifications:
  • Exceptional customer service skills with a focus on client satisfaction.
  • Strong administrative capabilities.
  • Physical ability to bend, stand, climb, and walk as required.
  • Capacity to thrive in a fast-paced and demanding work environment.

SNELLING is a comprehensive recruiting agency with over 70 years of experience in placing candidates in temporary, temp-to-hire, and direct hire positions. We maintain a drug-free workplace and ensure all inquiries are handled with the utmost confidentiality.