Central Checkout Operations Leader
2 weeks ago
Job Overview:
This position is essential for overseeing the effective functioning of the Central Checkout department.
The individual in this role is tasked with fostering a collaborative atmosphere within Central Checkout, ensuring that team members are trained and developed to provide consistently exceptional Customer Service.
KEY RESPONSIBILITIES:
- Exemplify Superior Customer Service.
- Address and respond to Customer concerns with professionalism and empathy.
- Assist in upholding company sanitation standards.
- Monitor and manage potential inventory loss.
- Ensure compliance with Standard Operating Procedures within the service department.
- Uphold and model company dress code standards.
- Perform all duties of a Checkout Associate and Customer Service Assistant, and assist with Business Center transactions as required.
- Oversee frontend operations to enhance Customer flow by directing traffic effectively.
- Review and authorize financial transactions at the cash register and Business Center (e.g., overrides, refunds, EBT, etc.).
- Maintain open communication with store personnel and management regarding daily operations and concerns.
- Address and respond to team members' concerns with professionalism.
- Promote and support frontend sales initiatives.
- Recognize and celebrate team achievements.
- Convey a sense of urgency in addressing Partner and Customer issues.
- Supervise product ordering to ensure optimal stock levels and inventory management.
Qualifications:
- Must be at least eighteen (18) years old.
- Completion of Regional Service training is required and must be approved by the Regional Merchant.
- Advanced knowledge of checkout procedures.
- Proven leadership capabilities.
- Strong commitment to excellence in customer service.
- High performance standards are expected.
- Effective communication skills with coworkers, supervisors, and customers.
- Strong conflict resolution abilities.
- Proficient in both oral and written communication.
- Basic understanding of mathematical concepts.
- Ability to make logical decisions.
- Skills in delegation, organization, and planning.
- Capability to manage stressful situations effectively.
- Excellent customer service skills are essential.
- Familiarity with H-E-B systems is preferred.
- Strong communication and organizational skills are necessary.
- Ability to maintain operational efficiency, troubleshoot, and report equipment malfunctions.
- Adherence to sanitation standards in the work area.
- Flexibility to work a varied schedule, including mornings, evenings, and weekends.
Physical Requirements:
- Maintain high productivity and efficiency levels.
- Ability to stand for a maximum of 3 hours.
- Capable of lifting and carrying moderately heavy items.
- Ability to bend, reach, squat, push, and pull as needed.
-
Central Checkout Supervisor
5 days ago
Houston, Texas, United States Mi Tienda Full timeJob Description:As a key member of the Mi Tienda team, the Service Team Lead will be responsible for leading the successful operation of the Central Checkout department. This role requires a strong leader who can create a team environment where Partners are trained and developed, ensuring Customers receive consistently superior Customer Service.Key...
-
Checkout Operations Supervisor
2 weeks ago
Tomball, Texas, United States HEB Full timePosition: Checkout Operations SupervisorCompany: HEBKey Responsibilities:Oversee the operations of the Central Checkout department.Mentor and cultivate team members to deliver exceptional customer service.Ensure adherence to company policies and procedures.Manage inventory levels and minimize loss.Supervise financial transactions and address customer...
-
Customer Service Operations Leader
2 weeks ago
Waco, Texas, United States H-E-B Full timeKey Responsibilities:H-E-B seeks enthusiastic and driven Partners who are ready to engage in hard work while delivering exceptional customer service. Regardless of your background or career stage, we invite you to become part of our community where our People are our priority.As a Customer Service Operations Leader, you will oversee the effective functioning...
-
Houston Checkout Supervisor
2 weeks ago
Houston, Texas, United States H-E-B Full timePosition Overview:H-E-B is a renowned grocery retailer that has established itself as a leader in the industry, offering a diverse range of products and exceptional service. Our commitment to quality and customer satisfaction sets us apart, providing a unique shopping experience for our customers. With an extensive selection of fresh produce, gourmet items,...
-
Retail Operations Leader
2 weeks ago
Katy, Texas, United States Sonic Full timeMain Responsibilities of a Retail Operations LeaderThe Retail Operations Leader is accountable for the comprehensive management of daily store activities.Key responsibilities include:Overseeing resource allocation and managementManaging inventory, personnel, and sales performanceJob OverviewWe are seeking a seasoned and proficient Retail Operations Leader...
-
Production Specialist
5 days ago
Dallas, Texas, United States Central Market Full timeJob SummaryCentral Market is seeking a skilled Production Specialist to join our team. As a Production Specialist, you will be responsible for handling high-quality ingredients, maintaining sanitation, and ensuring the smooth operation of our production area.Key ResponsibilitiesMix, shape, bake, wrap, and stock products to meet customer demandsConduct...
-
Warehouse Operations Leader
2 weeks ago
Katy, Texas, United States Nellis Auction Full timeKey Responsibilities of the Role: The Warehouse Operations Leader will effectively manage the logistics and team dynamics within the warehouse environment. This role encompasses the development of high-performing teams, oversight of key performance indicators (KPIs), and the achievement of operational success. The ideal candidate will possess exceptional...
-
Central Market Production Team Member
5 days ago
Dallas, Texas, United States Central Market Full timeJob SummaryCentral Market is seeking a skilled Production Specialist to join our team. As a Production Specialist, you will be responsible for handling high-quality ingredients, maintaining sanitation, and ensuring the smooth operation of our production area.Key ResponsibilitiesMix, shape, bake, wrap, and stock products to meet customer demandsConduct...
-
Meat Production Lead III
8 hours ago
Austin, Texas, United States Central Market Full timeJob SummaryCentral Market is seeking a highly skilled Meat Production Lead III to join our team. As a key member of our Meat Department, you will be responsible for overseeing the production and preparation of high-quality meats for our customers.Key ResponsibilitiesInspect, wrap, rotate, cut, test, and order meat for new and existing retail customers.Assist...
-
Retail Operations Leader
2 weeks ago
Katy, Texas, United States Claires Boutiques Inc Full timeJob OverviewClaire's - A Stylish Career AwaitsPosition: Retail Operations Leader at Claire'sRole SummaryAchieving sales and profitability targets through effective sales strategiesDelivering exceptional customer service experiencesOverseeing daily store operations to ensure efficiencyImplementing effective merchandising strategiesGuiding and nurturing your...
-
CM Operations Team Manager
3 days ago
Plano, Texas, United States Central Market Full timeJob SummaryWe are seeking a highly skilled and experienced Operations Team Manager to join our team at Central Market. As a key member of our operations team, you will be responsible for driving business plans and strategies into day-to-day implementation and action plans, while ensuring an optimal customer experience.Key ResponsibilitiesGeneral Store...
-
Houston, Texas, United States The Bergaila Companies Full timeOverview:"We create opportunities through collaboration." Opportunity Snapshot:Compensation: $20.00Location: HoustonWork Schedule: M-FAssignment Duration: Direct hireBenefits: Comprehensive insurance, 401(k) program, PTO & Holidays, Company vehicleResponsibilities:The Business Central Accounting Associate plays a vital role in the management of financial...
-
Senior Operations Manager – Service Delivery
5 days ago
Austin, Texas, United States Central Health Full timeJob SummaryCentral Health is seeking a highly skilled Senior Operations Manager – Service Delivery to oversee the daily operations of one or more service areas. This role will be responsible for strategic planning, operational management, and service delivery excellence.Key ResponsibilitiesDevelop and implement operational strategies to achieve service...
-
Operations Leader
1 week ago
Texas, United States Oldcastle Infrastructure Full timeCompany OverviewOldcastle InfrastructureTM, a CRH company, stands as the premier provider of utility infrastructure solutions across the water, energy, and communications sectors in North America. We pride ourselves not only on our manufacturing capabilities of precast concrete, polymer concrete, and plastic products but also on being a reliable and...
-
Senior Operations Manager
2 days ago
Austin, Texas, United States Central Health Full timeJob SummaryWe are seeking a highly skilled Senior Operations Manager to oversee the daily operations of one or more service areas at Central Health. The successful candidate will be responsible for managing the operational planning, budgeting, and risk mitigation for assigned service areas.Key ResponsibilitiesDevelop and implement operational plans to...
-
Austin 21 Service Lead
4 days ago
Austin, Texas, United States HEB Full timeJob Summary:H-E-B is seeking a highly motivated and experienced Service Lead to join our team. As a Service Lead, you will be responsible for leading a successful operation of the Central Checkout Department, training and coaching Partners to provide superior customer service, and ensuring that all customers receive a positive experience.Key...
-
Manufacturing Operations Leader
5 days ago
Texas, United States Guided Search Partners Full timeGuided Search Partners is a specialized executive search firm built on the principles of trust, transparency, and long-term relationships. Our goal is to provide exceptional service to both our clients and candidates.**Job Overview**We are partnering with a leading automotive components manufacturer to find a seasoned Assistant General Manager to oversee all...
-
Customer Service Operations Lead
2 weeks ago
Frisco, Texas, United States HEB Full timeKey Responsibilities:H-E-B is seeking enthusiastic and driven Partners who are ready to engage in a rewarding work environment while delivering exceptional customer service. Regardless of your background or career stage, we invite you to become part of our community where our People are our priority.As a Service Lead, you will play a crucial role in the...
-
Pharmacy Operations Leader
2 weeks ago
Texas, United States Nealy Pierce Full timeNealy Pierce is seeking a Pharmacy Operations Leader to join our dynamic team in a rapidly expanding healthcare environment. This role is pivotal in overseeing the daily clinical and operational functions of our Pharmacy Department, ensuring the highest standards of patient care and pharmacy practice.Key Responsibilities:Direct the planning, management, and...
-
Fulfillment Operations Manager
18 hours ago
Katy, Texas, United States Jobs for Humanity Full timeAbout the RoleWe are seeking a highly skilled and experienced Fulfillment Operations Manager to join our team at Jobs for Humanity. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our fulfillment site, driving accountability through strategic leadership and effective talent management, and fostering a...