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Senior Operations Manager – Service Delivery
2 months ago
Central Health is seeking a highly skilled Senior Operations Manager – Service Delivery to oversee the daily operations of one or more service areas. This role will be responsible for strategic planning, operational management, and service delivery excellence.
Key Responsibilities- Develop and implement operational strategies to achieve service area goals and objectives.
- Manage and oversee the daily operations of assigned service areas, including staff supervision and performance management.
- Collaborate with cross-functional teams to ensure seamless service delivery and alignment with organizational goals.
- Monitor and analyze financial and operational performance, identifying areas for improvement and implementing corrective actions.
- Develop and maintain relationships with key stakeholders, including community partners and internal departments.
- Stay up-to-date with industry trends and best practices, applying knowledge to improve service delivery and operational efficiency.
- Bachelor's degree in a related field, such as business administration or healthcare management.
- Minimum 5 years of experience in operations management, with a focus on service delivery and strategic planning.
- Proven track record of success in managing complex operations and achieving business objectives.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Master's degree in a related field, such as business administration or healthcare management.
- Experience in healthcare operations management, with a focus on service delivery and strategic planning.
- Certification in a related field, such as project management or operations management.
Central Health offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.
