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Retail Operations Leader

2 months ago

Katy, Texas, United States Sonic Full time
Main Responsibilities of a Retail Operations Leader

The Retail Operations Leader is accountable for the comprehensive management of daily store activities.

Key responsibilities include:

  • Overseeing resource allocation and management
  • Managing inventory, personnel, and sales performance
Job Overview

We are seeking a seasoned and proficient Retail Operations Leader with exceptional skills to effectively manage our store while maintaining a keen eye for detail.

The ideal candidate will maintain continuous communication with both staff and customers, ensuring that the team delivers top-notch customer service while monitoring the store's financial health.

Responsibilities include:

  • Welcoming both staff and customers, addressing their needs
  • Providing insightful recommendations and suggestions
  • Building trust with customers and enhancing brand loyalty
  • Supporting staff in their tasks and ensuring a positive shopping experience for customers

Moreover, an exemplary Retail Operations Leader should embody reliability, friendliness, and a courteous demeanor to guarantee complete customer satisfaction.

Core Responsibilities
  • Recruiting and evaluating team members
  • Training and mentoring staff
  • Maintaining financial and statistical documentation
  • Addressing customer inquiries and complaints
  • Supervising inventory and pricing strategies
  • Maximizing profitability and operational efficiency
  • Inspiring staff to achieve sales objectives
  • Ensuring adherence to health and safety regulations
  • Creating promotional displays and marketing materials
  • Collaborating with upper management
  • Managing staff benefits, promotions, and salaries
  • Facilitating opportunities for employee growth
Job Requirements
  • Confidence in decision-making
  • Strong organizational capabilities
  • Numerical proficiency
  • Effective problem-solving skills
  • Proactive mindset
  • Leading by example
Company Overview

At SONIC, we foster an environment that attracts innovative and creative individuals. We value bold and unique personalities whose passion for their work is reflected in our food, customer experience, and brand culture.

Are you ready to join us?