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Property Operations Supervisor
2 months ago
KPM is seeking a dedicated Property Operations Supervisor with excellent customer service abilities and a genuine enthusiasm for community engagement to become a vital part of our team.
This is a full-time role, and the salary will be commensurate with experience.
The Property Operations Supervisor will oversee the daily management of a residential property, working closely with the Property Manager. This position plays a crucial role in tenant leasing, rent collection, and delivering outstanding service to residents while supporting the broader team.
Key Responsibilities:
- Manage the collection of rent, late fees, and utility charges
- Issue necessary notices (such as eviction notices)
- Prepare and manage eviction proceedings promptly
- Conduct regular inspections of units to minimize delinquency
- Monitor lease expirations every 90 days and engage with residents regarding renewals
- Oversee all aspects of the leasing process, including agreements and applications
- Perform additional tasks as assigned
Qualifications:
- High School Diploma or Equivalent required; College degree preferred
- Minimum of 3 years of experience in a supervisory role within a multifamily property
- Proficient in leasing, renewals, rent collection, and property management
- Familiarity with CAM or CAPS certifications
- Experience with property management software such as OneSite or RealPage
- Strong customer service background
- Exceptional verbal and written communication skills
- Able to effectively interact with residents and team members
- Demonstrated ability to prioritize tasks and meet deadlines
- Capable of maintaining professionalism and organization in challenging situations
Physical Requirements / Working Conditions:
- Ability to sit, stand, and walk for extended periods
- Physical capability to push, pull, bend, stoop, squat, kneel, climb stairs, and reach overhead
- Proficient typing skills
- Ability to lift items weighing up to 15 pounds
- Willingness to work in various weather conditions
- Availability to work weekends and/or evenings on a rotating basis