Area Supervisor

4 weeks ago


Dallas, Texas, United States Trash Butler Full time
About the Role:

The Area Supervisor will be responsible for managing operations for a portfolio of multifamily communities within an assigned district. This role will ensure that day and nightly trash pick-up is completed to 100% satisfaction of our clients. The Area Supervisor will work alongside our frontline employees, splitting their time between recruiting, training, and oversight of the remote workforce who service our communities.

Key Responsibilities:

Ensure satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area

Conduct on-site quality reviews of team and communities to ensure service is executed according to Trash Butler standards of service and safety policies

Recruit, train, and onboard new staff as well as provide continuing education as needed

Track payroll for area and submit to FQM bi-weekly for payroll processing

Monitor staff check in/out and overall time to completion using our proprietary technology

Organize and staff rollout/launch of service on new properties

Provide on-call support to workforce

Manage workforce inventory/supplies; including Butler Uniform, Tote Bags, Etc.

Requirements:

High school diploma or equivalent, AA degree preferred or workforce experience

Experience managing a remote workforce of up to 50 who work 5-7 days a week; roughly 2-3 hours per day

Basic employee relations experience as it relates to hiring and management

Experience in multi-site operations

Experience providing customer service

Excellent oral and written communication skills
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