Administrative Services Manager

2 days ago


Chicago, Illinois, United States Carolina Therapeutic Services Community Developmen Full time
Job Overview

Carolina Therapeutic Services Community Developmen is seeking an experienced Front Office Manager to lead the administrative team. This role will oversee the front office operations, ensuring a smooth and efficient experience for clients and staff.

Key Responsibilities
  • Develop and implement administrative systems, procedures, and policies
  • Manage front desk space and public areas, maintaining organization and cleanliness
  • Schedule meetings and appointments with consumers, stakeholders, and community agencies
  • Collaborate with Program Manager and Clinical Director to organize office operations and procedures
  • Coordinate with IT department for technology needs and services
  • Review and verify payment of vendor invoices for timely payment
  • Manage contract negotiations with office vendors and service providers
Requirements
  • Proven experience as an Office Manager, Front Office Manager, or Administrative Assistant
  • Knowledge of office processes and procedures, administrator responsibilities, general office systems
  • Proficiency in MS Office (MS Excel, Outlook, Teams, SharePoint, PowerPoint, etc.)
  • Hands-on experience with office equipment (e.g., multi-line phone system, fax machines, and printers)
  • Familiarity with Outlook email, scheduling tools, like Email Scheduler and Boomerang
  • Excellent time management skills, ability to multi-task and prioritize work
  • Strong Attention to detail and superb problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills in a fast-paced environment
  • Creative with an ability to suggest improvements
  • Culturally responsive, Bi-lingual/multi-lingual a plus
  • High School degree: additional qualification as an administrative assistant or office manager certification a plus


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