Regional Client Service Director

5 days ago


Chicago, Illinois, United States Administrative Resource Options, Inc. Full time

Job Summary: We are seeking a skilled Regional Client Service Director to lead our client service team and drive exceptional results. The ideal candidate will have a strong background in office services management and a proven track record of delivering high-quality services to clients.


Key Responsibilities:



  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
  • Lead and manage a team of Client Service Managers to achieve exceptional results.
  • Develop and implement strategies to improve client satisfaction and retention.
  • Collaborate with Account Managers to develop and implement business plans that drive revenue growth.
  • Ensure all site monthly billing is complete, accurate and delivered in a timely manner.
  • Develop and maintain standard operating procedures for sites and proactively develop procedures as service requirements change.

Requirements:



  • Minimum of 3-5 years of previous Office Services management experience required.
  • Strong communication and organizational skills required.
  • Working knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) required.
  • Some overnight travel as well as day travel required.

About Us:


At Administrative Resource Options, Inc., we are committed to delivering exceptional results and building long-term relationships with our clients. We believe in the importance of accessibility, results, and objectivity in our business practices. If you are a motivated and results-driven individual who shares our values, we encourage you to apply for this exciting opportunity.



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