Dental Systems Administrator
4 days ago
Global Enterprise Services, LLC is seeking a skilled Dental Systems Administrator to provide technical support for our DDI systems. The ideal candidate will have a strong background in system administration, with experience in troubleshooting, installation, and maintenance of DDI systems and applications.
Key Responsibilities
- Assist field technicians in troubleshooting and resolving customer issues at Tier 1 and Tier 2 Help Desk support.
- Provide installation, support, and maintenance for DDI systems, including servers, network security applications, and medical application services.
- Diagnose, troubleshoot, and repair DDI system problems reported by end-users.
- Coordinate with equipment vendors to diagnose problems, perform troubleshooting, and install replacement components.
Requirements
- 2-3 years of experience in system administration, with a focus on DDI systems.
- Knowledge of Windows 10 and 11 operating systems.
- Experience with call management systems and ServiceNOW Ticketing/Global Service Center.
- Public Trust Tier-3 clearance.
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