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Technical Service Specialist
2 months ago
Oversees and executes on-site service operations, including the installation, upkeep, and repair of both new and existing thermal processing machinery.
KEY RESPONSIBILITIES:
Frequent travel to client locations across North America.
Potential for some international travel as necessary.
Coordinate significant equipment installations, managing rigging contractors and other subcontracted personnel.
Perform mechanical tasks such as welding, pipe fitting, and general assembly to prepare equipment for startup and commissioning.
Conduct mechanical work for the refurbishment, maintenance, or servicing of current equipment.
Collaborate with sales, engineering, and manufacturing teams to strategize upcoming service installations and projects.
Maintain effective and professional communication with clients to keep them updated on progress, challenges, and completion timelines.
Provide constructive feedback to sales, engineering, and manufacturing for the ongoing enhancement of new installations and other service projects.
REQUIRED SKILLS AND COMPETENCIES:
Effective Communication
Organizational Skills
Analytical Problem Solving
Blueprint Interpretation
Welding, Pipe Fitting, General Assembly Skills
Proficiency in Rigging and Operation of Heavy Equipment