Technical Support Specialist

2 weeks ago


Detroit, Michigan, United States Blue Chip Talent Full time

About Blue Chip Talent:

Blue Chip Talent is a distinguished staffing agency, recognized for its commitment to "Advancing Careers Daily". As a woman-owned enterprise, we prioritize the cultivation of enduring relationships with our clients and candidates.

Our unique approach includes a continuous engagement program, personalized onboarding experiences, biannual appreciation events, and community-focused initiatives, such as our flagship family-friendly event.

Position Overview:

As a Help Desk Support Specialist, you will play a pivotal role in managing Help Desk operations, ensuring that urgent requests are addressed promptly and effectively.

Key Responsibilities:

  • Supervise Help Desk functions to guarantee timely resolution of critical issues.
  • Resolve intricate technical support challenges.
  • Assist in the installation, maintenance, and configuration of workstations and office technology.
  • Diagnose, investigate, and rectify advanced technical difficulties.
  • Collaborate with team members to create customized solutions or liaise with vendors as needed.
  • Engage in various IT projects that require innovation and flexibility, contributing to additional IT-related tasks.

Qualifications:

  • Pursuing or possessing a bachelor’s degree in Computer Science, Information Technology, or a related discipline.
  • A minimum of 2 years of experience in user support, help desk, or similar IT roles.
  • Experience in a professional services setting is advantageous.
  • Strong grasp of IT principles, practices, and protocols.
  • Demonstrated capability to oversee long-term projects from inception to completion.
  • Ability to manage multiple tasks and projects concurrently.
  • Exceptional communication skills for effective interaction with both management and staff.
  • Meticulous attention to detail and a collaborative spirit.
  • A quick learner with a passion for keeping abreast of emerging technologies and IT trends.
  • Proficient in Client Operating Systems, Microsoft Office Suite, Microsoft SharePoint, and other productivity applications.
  • Familiarity with desktop management tools, Microsoft O365, and networking basics.

Benefits:

We provide industry-leading benefits, including:

  • Four healthcare plans to select from
  • PTO and Paid Holidays
  • Dental and Vision insurance
  • Company-sponsored life insurance
  • Short and long-term disability coverage
  • 401k plan with annual matching
  • Pet insurance options

Blue Chip Talent is an Equal Opportunity Employer (EOE), dedicated to merit-based recruitment that emphasizes technical skills, qualifications, and cultural compatibility with our partners.



  • Detroit, Michigan, United States Stafford Gray Full time

    Job Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Stafford Gray. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their technical issues are resolved efficiently and effectively.Key Responsibilities:First Point of...


  • Detroit, Michigan, United States Stafford Gray Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Stafford Gray. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their technical issues are resolved efficiently and effectively.Key ResponsibilitiesFirst Point of...


  • Detroit, Michigan, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS (S3) IS HIRING We are seeking a Technical Support Specialist for a contract role with one of our esteemed clients. Position: Technical Support Specialist Location: Remote (Candidates must be local to the area) Duration: 12+ Months Employment Type: W2 Contract Engagement Role Overview Deliver technical assistance...


  • Detroit, Michigan, United States Rose International Full time

    Job SummaryRose International is seeking a highly skilled Technical Support Specialist to provide timely and courteous assistance with technical issues.Key Responsibilities:Respond to incoming calls, helpdesk tickets, and remote support requests for service from district staff and students.Diagnose and resolve Level 1/1.5 support issues efficiently,...


  • Detroit, Michigan, United States Frontline Education Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our Client Support Organization at Frontline Education. As a trusted advisor to our clients, you will provide insight into best practices and a consultative approach to ongoing client support.Key ResponsibilitiesApply problem definition methodology and techniques to help clients...


  • Detroit, Michigan, United States System Soft Technologies Full time

    Job Summary:System Soft Technologies is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients.Key Responsibilities:Provide technical support and troubleshooting services to clients via phone, email, and...


  • Detroit, Michigan, United States Stout Full time

    At Stout, we are committed to delivering exceptional service in all aspects of our operations - a principle we refer to as Relentless Excellence. Our client service and workplace culture are unparalleled, rooted in our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and Excellent Communicators. If this...


  • Detroit, Michigan, United States Verdant Tcs Full time

    Job Description**Job Summary:**We are seeking a highly skilled and motivated Help Desk Technician to join our team at Verdant TCS. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and escalating complex problems to senior engineers.Key Responsibilities:Technical...


  • Detroit, Michigan, United States Blue Chip Talent Full time

    About Blue Chip Talent:Blue Chip Talent is a distinguished staffing firm, recognized for its commitment to empowering careers every day.We emphasize the importance of nurturing enduring relationships through our unique engagement initiatives, personalized onboarding experiences, biannual appreciation events, and community-focused charitable activities.As...

  • IT Support Specialist

    2 weeks ago


    Detroit, Michigan, United States NR Consulting Full time

    Position: IT Support Specialist Company: NR Consulting Type: Contract with potential for extension Duration: Long-term Overview of Role What is the purpose of this position? This role is designed to assist end users in optimizing their productivity and efficiency with computer-related tools and processes. The individual will act as a technical...


  • Detroit, Michigan, United States Henry Ford Health System Full time

    Job SummaryHenry Ford Health System is seeking a skilled Emergency Room Technical Assistant to join our team. As a key member of our Emergency Department, you will play a vital role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesAssist with patient care and support under the direct supervision of a...


  • Detroit, Michigan, United States At Datum Tech Group Full time

    Technical Field SpecialistContract OpportunityAs a Technical Field Specialist, you will be tasked with providing essential operational support and managing install, move, add, and change (IMAC) requests that facilitate the IT infrastructure in various environments. Your role will encompass the implementation and maintenance of desktop devices, applications,...


  • Detroit, Michigan, United States System Soft Technologies Full time

    Job Summary:System Soft Technologies is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients.Key Responsibilities:Provide technical support and troubleshooting services to clients via phone, email, and...


  • Detroit, Michigan, United States Detroit Land Bank Authority Full time

    About This OpportunityWe are seeking a skilled and detail-oriented Computer Systems Support Specialist to join our team at the Detroit Land Bank Authority. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our computer systems and providing top-notch technical support to our staff.Key...


  • Detroit, Michigan, United States Volt Full time

    Job SummaryVolt is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and troubleshooting services to customers in the Detroit area.Key ResponsibilitiesTechnical Support: Analyze, troubleshoot, and restore function to CNC equipment.Commissioning: Commission...


  • Detroit, Michigan, United States Nidec Minster Corporation Full time

    Job OverviewField Service TechnicianNidec Minster Corporation, a leading manufacturer in the material forming press industry, is seeking a dedicated Field Service Technician. This role involves delivering technical assistance and maintenance services to ensure optimal performance of Minster equipment at customer locations. The technician will oversee and...


  • Detroit, Michigan, United States Nidec Minster Corporation Full time

    Job OverviewField Service TechnicianNidec Minster Corporation, a leading manufacturer in the material forming press industry, is seeking a qualified Field Service Technician. This role involves delivering technical assistance and maintenance services to ensure optimal performance of Minster equipment at customer locations. The technician will also oversee...


  • Detroit, Michigan, United States TEKsystems Full time

    Job Type: Full-TimeAbout Us: Client is a dynamic and innovative company dedicated to providing top-notch IT solutions. We pride ourselves on our commitment to customer satisfaction and our supportive work environment.Job Description: We are seeking a motivated and customer-oriented Helpdesk Support Specialist to join our team. The ideal candidate will be...


  • Detroit, Michigan, United States Select Source International Full time

    Job OverviewPosition: Technical Support ConsultantLocation: Detroit, MIDuration: 6+ months with potential for extensionSchedule: Monday to Friday, 8 AM - 5 PM, OnsiteGeneral Summary: Under the guidance of the Supervisor and the operational leadership of the Health and Business IT Training & Support Division, the Technical Support Consultant is tasked with...


  • Detroit, Michigan, United States Dynatrace Full time

    Company DescriptionDynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and...