Service Engagement Representative

2 weeks ago


Salt Lake, Utah, United States Just Right Heating And Cooling Full time
About Us

At Just Right Heating And Cooling, we pride ourselves on our growth, driven by our commitment to excellence and customer satisfaction. Our reputation in the industry is built on years of dedicated service. Being part of our team means experiencing appreciation for your hard work and a culture that emphasizes continuous learning and development. Our customers often express their gratitude, choosing to work exclusively with our representatives. Here, you will discover a rewarding career with ample opportunities for advancement.

Your Role

We are in search of exceptional Customer Service Representatives who view this position as a career path rather than just a job. Your genuine care for our clients will be crucial in maintaining our high standards of service.

Your Responsibilities

As a key member of our team, you will enhance customer satisfaction by transforming incoming inquiries into scheduled service appointments.

Key Responsibilities Include:
  • Mastering the call script to ensure professionalism and authenticity in all customer interactions.
  • Engaging in training sessions to further develop your skills and expertise.
  • Updating and maintaining our customer database with accurate and comprehensive information.
  • Communicating effectively with dispatch and your supervisor.
Qualifications
If you find joy in meeting these expectations and thrive in a dynamic environment, you are the ideal candidate.

What We Provide
  • Comprehensive Medical Insurance - we cover 100% of health, dental, vision, life insurance, and both short-term and long-term disability premiums for you and your family.
  • A 401k Plan with a company match to help you save for the future.
  • A supportive team environment where we value each member. We prioritize building strong relationships through company events and camaraderie.
If you aspire to be part of a meaningful journey rather than just a job, consider joining us. You will be valued by your colleagues and customers, and your contributions will significantly impact our success. To learn more about Just Right Heating And Cooling, please visit our website. When you are ready, follow the instructions on our career page to explore this opportunity. We are an Equal Opportunity Employer.

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