Front Desk Associate

2 days ago


Frisco Texas, United States AC Hotel Dallas Frisco Full time
Front Desk Agent

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the AC Hotel Dallas Frisco. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.

Responsibilities:
  • Register guests and process check-ins and check-outs in a friendly and efficient manner
  • Provide information and assistance to guests regarding hotel services, facilities, and local attractions
  • Handle guest inquiries and resolve any issues or concerns in a professional and courteous manner
  • Operate the front desk computer system and maintain accurate records
  • Perform other duties as assigned to ensure the smooth operation of the front desk
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is a plus
  • Previous experience in a hotel or customer service role is preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Knowledge of hotel operations and services is a plus
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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