Front Desk Associate
4 days ago
Job Summary:
The Front Desk Associate will be responsible for performing various tasks during the night audit shift to ensure the accuracy and integrity of the hotel's financial records. This includes reconciling food and beverage outlet postings, verifying front desk cashier work, and performing an accurate bucket check of in-house registration cards.
Key Responsibilities:
- Perform system saves during the night audit shift to ensure a current backup of the hotel files is available.
- Post and audit banquet checks in order of the banquet summary sheet.
- Reconcile all food and beverage outlet postings.
- Verify front desk cashier work is balanced.
- Perform an accurate bucket check of all in-house registration cards.
- Ensure all guest accounts are accurately posted with room and tax.
- Perform nightly IBM maintenance by monitoring file sizes and performing weekly and monthly reorgs.
- Ensure the completion of all H.I.S. night audit functions.
- Distribute all close day reports and morning reports to the appropriate departments.
- Transmit accurate data to Corporate.
- Prepare and distribute the Daily Report (Daily Business Summary DBS).
Requirements:
The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to work accurately and efficiently in a fast-paced environment. Strong communication and interpersonal skills are also essential for success in this role.
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