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Administrative Operations Coordinator

2 months ago

King of Prussia, Pennsylvania, United States tng Full time
About TNG

TNG is a leading consulting and education firm dedicated to creating safer, healthier environments in the Higher Education and K-12 space.

We provide training and consulting on Federal Title IX regulations and Behavioral Intervention Teams to support individuals showing signs of difficulty or stress.

Our team is committed to delivering exceptional content and customer service excellence.

Job Summary

We are seeking a highly motivated and organized individual to support our Consulting Operations team.

The successful candidate will provide administrative support, manage processes, and ensure efficient client onboarding and satisfaction.

Key Responsibilities
  • Provide administrative support for Consulting Operations, including tracking client requests and communicating consulting assignments.
  • Work collaboratively with other teams to identify and implement processes for efficient client onboarding, quality analysis, and satisfaction.
  • Maintain SharePoint site and manage onboarding process for subcontractors.
  • Schedule and coordinate Consultants' meetings, create agendas, and distribute recordings and notes.
  • Manage internal and external communication for all consulting assignments.
  • Maintain assignment tracker and document decisions, communicating assignments to clients, consultants, and departments.
  • Monitor and notify consultants and departments of changes to assigned projects.
Requirements
  • At least three years of professional experience in administrative support, project management, or a related field.
  • Associate degree and/or progress towards a Bachelor's degree.
  • Confident user of MS Office Suite and Zoom.
  • Adept at learning new software systems.
  • Available to work during standard business hours.
Preferred Qualifications
  • Completion of a Bachelor's degree.
  • Experience with Sugar, Toggl, Slack, and/or DOMO.
Skills and Abilities
  • Proven ability to complete multiple assignments simultaneously and in a timely manner.
  • Ability to work well with others and handle tasks independently.
  • Well organized, detail-oriented, and friendly.
  • Effective communicator (written and verbal) and problem solver.
  • Accustomed to dynamic and flexible work settings.