Spa Reception Specialist
2 weeks ago
The Milagro Spa is seeking a dedicated and professional Front Desk Concierge to deliver outstanding customer service to our valued clients. As a key member of our spa team, you will play a crucial role in ensuring that every guest enjoys a seamless and relaxing experience.
Key Responsibilities:
- Utilize Meevo Software systems for efficient operations.
- Manage phone communications, check clients in and out, and schedule appointments.
- Maintain the reception and retail areas to ensure a welcoming environment.
- Assist with laundry services and maintain cleanliness in changing and locker rooms.
- Demonstrate flexibility in availability, including days, nights, and weekends.
- Exhibit excellent communication and interpersonal skills to effectively address client inquiries and concerns.
- Adhere to high standards of professionalism and ethical conduct.
- Maintain accurate client documentation and assist with retail selections.
- Promote spa services, sales, and special promotions.
- Engage in continuous education and training to enhance service delivery.
- Support the achievement of service and retail goals.
- Ensure a consistent professional image and appearance.
About Milagro Spa:
Milagro Spa operates within Genesis Health Clubs, providing a unique and unparalleled experience in wellness and relaxation. Our highly skilled technicians offer a range of services, including soothing massages and rejuvenating skin treatments, designed to leave clients feeling refreshed and revitalized. We are committed to continuous education, ensuring our team remains informed and engaged in the latest industry practices.
Compensation:
Details regarding compensation will be discussed during the interview process.
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