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Reception Specialist
2 months ago
Location:
VillageCare Family Services is a distinguished organization dedicated to providing exceptional care and support within the senior living sector.
As part of our commitment to excellence, we are seeking a Front Desk Associate to join our dynamic team. This pivotal role serves as the first point of contact for residents and their families, ensuring a welcoming and efficient environment.
This position offers flexible scheduling and is classified as per diem, allowing for adaptability in your work hours.
Compensation:
Competitive pay starting at $18 per hour, commensurate with experience.
Your Impact:
In this role, you will:
- Welcome and guide residents, visitors, and staff, addressing inquiries and concerns with professionalism.
- Handle emergency communications from residents and staff, dispatching the appropriate personnel while maintaining composure.
- Monitor emergency response systems for Independent Living residents.
- Maintain accurate records of resident statuses, including hospital transports and absences.
- Oversee the logging of resident packages and ensure timely notifications for pick-up.
- Sort and distribute inter-office mail and manage daily postal dispatches.
What We Offer:
We provide a comprehensive benefits package, including medical, dental, vision, and paid time off, in accordance with applicable state laws. Additionally, we offer:
- 401k plans with company contributions for eligible employees.
- Onsite medical facilities for wellness and urgent care.
- Education assistance and reimbursement programs.
- A commitment to professional development and career growth.
- Modern community campuses with ongoing enhancements to elevate the standard of senior living.
- Complimentary onsite parking at all locations.
Qualifications:
To be successful in this role, you will need:
- A high school diploma or GED.
- Prior experience in a receptionist or customer service role.
- Strong verbal communication skills.
- The ability to manage multiple tasks effectively.
At VillageCare Family Services, we are proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace free from discrimination and harassment.