Wine Service Ambassador

7 days ago


Michigan City, Indiana, United States Shady Creek Winery Full time
Job Overview

We are seeking a charismatic and attentive Wine Service Ambassador to join our team at Shady Creek Winery. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.

Key Responsibilities
  • Guest Welcome and Seating: Greet guests with a warm smile and welcome them to our winery, ensuring a seamless and enjoyable experience.
  • Reservation Management: Effectively manage our reservation system, ensuring accurate and timely seating for our guests.
  • Service Model and Specials: Inform guests of our service model and daily specials, providing them with a comprehensive understanding of our offerings.
  • Product Knowledge: Develop and maintain in-depth knowledge of all our wine offerings, enabling you to make informed recommendations and provide exceptional service.
  • Payment and Retail Operations: Process payments for retail purchases and operate our POS system and cash register with accuracy and efficiency.
Requirements
  • Age Requirement: Must be at least 19 years of age, as you will be selling wine.
  • Availability: Full availability Friday through Sunday and evening availability Monday through Thursday.
  • Experience: Previous experience as a host/hostess in an upscale, high-volume restaurant is preferred.
  • Personality and Skills: Possess a friendly and outgoing personality, excellent communication skills, and the ability to work in a fast-paced environment.
  • Licenses and Certifications: Obtain and maintain an Indiana liquor server's permit.


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