Restaurant Manager

4 days ago


Michigan City, Indiana, United States Chili's Grill & Bar Full time
About the Role

As a Restaurant Manager at Chili's Grill & Bar, you will be responsible for leading a high-performing team to deliver exceptional Guest experiences. You will be the critical link between Team Members and Guests, ensuring that every interaction is memorable and exceeds expectations.

Key Responsibilities
  • Guest Experience: Ensure that every Guest has a positive experience, from the moment they walk in the door to the moment they leave.
  • Team Leadership: Role model and hold Team Members accountable to operational and quality standards, fostering a culture of excellence and continuous improvement.
  • Problem-Solving: Identify root causes of issues and take ownership of resolving them, demonstrating self-reflection and accountability.
  • Communication: Foster open communication between Team Members and Management, ensuring that everyone is informed and aligned.
  • Change Management: Influence Team Member behaviors by championing change and restaurant initiatives, driving business results through effective communication and leadership.
  • Business Acumen: Drive business results by utilizing Chili's systems to effectively control costs, manage inventory, and optimize labor.
  • Training and Development: Hire, train, retain, and develop Team Members to take on larger roles, ensuring that everyone has the skills and knowledge needed to succeed.
  • Community Engagement: Drive Guest engagement within the restaurant while developing relationships within the community, promoting a positive image of Chili's Grill & Bar.
  • Food Safety: Understand and practice safe food handling procedures, ensuring that every Guest has a safe and enjoyable dining experience.
  • Cultural Ambassador: Communicate and embody Chili's culture and Cultural Beliefs, building diversity, equity, and inclusion as part of our culture.
About Us

Chili's Grill & Bar was born in Dallas, Texas in 1975, with a legacy deeply rooted in service, hospitality, and giving back. We are committed to delivering the best experience to every Guest, every day.

About You
  • Leadership Experience: You have previously worked in a leadership role and have management experience, with a proven track record of success.
  • Team Player: You are a dependable team player who prefers to work in a fast-paced environment, with great multitasking skills.
  • Inclusive Environment: You foster and build an inclusive work environment, celebrating Team Members' differences as they make us stronger.


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