Tasting Room Ambassador

1 month ago

Johnson City, United States Tres 10 Solutions Inc. Full time
Job DescriptionJob DescriptionDescription:

Lost Draw – Tasting Room Ambassador – Full Time

Lost Draw has deep roots in the High Plains of West Texas and has quickly established itself as one of the most prominent and respected wine brands and destinations in the Texas Hill Country. Our aim is to grow and share the best wines that can be made using Texas-grown grapes and provide an experiential and educational wine tasting in a beautiful and welcoming setting. We're unpretentious, but we're incredibly serious about growing and sharing premium Texas wine. Join us in building this new venture from the ground up.

Most importantly, you are responsible for ensuring that your team provides every guest with a memorable, world class experience, by leading, training, and developing the team and effectively sharing our brand’s winemaking and growing philosophy.


Compensation Includes:

  • Competitive pay + Gratuity
  • Personal and professional development opportunities
  • 50% discount on our wines and wine allocation (free) depending on tenure
  • 75% Company paid employee health, dental and vision insurance
  • 401K
  • Life Insurance
  • 50% discount on our wines and wine allocation (free) depending on tenure
  • A great team to work within a beautiful environment
  • ...and more

Summary

Lost Draw has deep roots in the High Plains of West Texas and has quickly established itself as one of the most prominent and respected wine brands and destinations in the Texas Hill Country. Our aim is to grow and share the best wines that can be made using Texas-grown grapes and provide an experiential and educational wine tasting in a beautiful and welcoming setting. We are unpretentious, but we are incredibly serious about growing and sharing premium Texas wine.


Our mission has driven our growth and today we are preparing to open a state-of-the-art, world-class winery and tasting room in Johnson City, with a full project opening date slated for October 2023. Join us in building this new venture from the ground up.


Essential functions

Share our wine experience with our guests by discussing our vineyards, our winegrowing philosophy, and our minimalistic & artistic approach to winemaking

  • Adhere to all TABC requirements including but not limited to avoiding overserving any guest(s), avoiding serving any underage guest(s), and maintaining a current TABC certificate
  • Sell our wine and present our wine club and alternative experiences to all guests
  • Enhance the guest’s experience by serving wine and food at events as necessary
  • Maintain a healthy, safe, positive, welcoming work environment for oneself and co-workers
  • Complete required daily duties to ensure the best guest experience, including but not limited to bar prep, cleaning, stocking, and merchandising
  • Greet ALL guests upon arrival in a positive welcoming manner and always set a positive first impression
  • Seamlessly flow from a fast-paced environment to a more intimate tasting experience
  • Always present oneself in a professional, clean, reliable, and trustworthy manner on and off premises
  • Follow all Lost Draw policies and procedures to include but not limited to the emergency plan, dress code, and employee handbook
  • Focus on repetitive tasks, such as polishing glasses, for an extended period of time in a positive efficient manner
  • Take direction and feedback and stay on task in a constantly changing environment
  • Other duties and projects as assigned, including but not limited to labeling, food prep, cleaning, winery support, and vineyard support

Other Duties

  • Additional duties as assigned

Competencies

  • Sales & Customer Service experience
  • Adaptability and Flexibility

Work environment

  • Tasting Rooms (Inside, air-conditioned)
  • Outdoor Events (Non-air-conditioned, various locations)

Physical demands


? Ability to stand for extended periods of time

? Ability to work in multiple locations

? Ability to work indoors/outdoors


Travel and remote work

  • This position does not require travel
  • This position is not eligible for remote work and requires on-site work on a regular basis

Additional eligibility requirements

  • Must be 18 years of age to serve wine to our guests
  • Must possess a sense of urgency and positivity while being a team player
  • Must be able to work our peak times, including Fridays, Saturdays, Sundays, and some holidays
  • Must be creative, outgoing and possess excellent communication skills
  • Must have the ability to multitask and complete duties, tasks, and projects, despite interruptions.
  • Must be able to remain standing and actively working for up to 10 hours with limited breaks
  • Must have the ability to lift up to 45 lbs. repeatedly.
  • Must be a self-starter and have the ability to complete duties, tasks and projects with little or no supervision.

Work authorization


This job is not eligible for visa sponsorship


It is the policy of William Chris Wine Company to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements:


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