Patient Care Facilitator
2 weeks ago
Job Type
Full-time
Position Overview
As a Patient Care Facilitator at EngageMED Inc., you will play a crucial role in enhancing patient care and coordination within our healthcare team.
- Collaboration: Work closely with healthcare providers and team members to identify specific patient populations requiring targeted care.
- Assessment: Evaluate the healthcare, educational, and psychosocial needs of patients and their families using standardized assessment tools.
- Care Monitoring: Partner with providers and patients to track the progress of individualized care plans and implement necessary interventions.
- Self-Management Support: Empower patients to take charge of their health and achieve independence through effective self-management strategies.
- Clinical Interventions: Facilitate clinical actions based on established protocols and evidence-based guidelines.
- Team Approach: Promote a collaborative environment that includes patients and their families as integral members of the care team.
- Follow-Up Care: Ensure timely follow-up with patients transitioning from emergency or inpatient settings, including reviewing discharge instructions and coordinating further care.
- Communication Skills: Exhibit strong critical thinking and relationship-building communication skills, both written and verbal.
- Documentation: Maintain accurate records of all patient outreach and care coordination activities.
- Process Improvement: Collaborate with practice leadership to evaluate and enhance care coordination processes continuously.
- Exceptional interpersonal and communication skills to effectively engage with healthcare professionals, community agencies, patients, and families.
- Ability to work independently and take responsibility for assigned tasks.
- Strong time management and organizational skills.
- Capacity to thrive in a dynamic and rapidly evolving environment.
- Current Medical Assistant Certification and/or Registration or Current LPN license.
- Experience in patient care within primary or ambulatory care settings within the last five years.
- Strong analytical skills and critical thinking abilities.
- Excellent verbal and written communication capabilities.
- Proficient interpersonal and facilitation skills.
- Ability to adapt to changing priorities and contribute effectively as a team member.
- Solid time management, prioritization, and organizational skills.
- General computer proficiency and ability to utilize various software applications.
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