Patient Care Triage Specialist

2 weeks ago


Little Rock, Arkansas, United States Arkansas Urology Full time

Position Overview: The Patient Care Triage Specialist plays a crucial role in assessing patient needs and facilitating appropriate care pathways. This position involves engaging with patients via phone to provide essential pre-operative and post-operative education, as well as reviewing laboratory results and diagnostic assessments.

Work Schedule:

Monday to Friday, 7:30 AM to 4:30 PM

Key Responsibilities:

  1. Assessing and prioritizing patient inquiries through effective triage.
  2. Managing nurse communications during clinic hours or when nurses are unavailable.
  3. Delivering comprehensive patient education tailored to individual needs.
  4. Employing critical thinking to differentiate between urgent and routine care requirements.
  5. Overseeing prescription refill requests efficiently.
  6. Ensuring patient confidentiality is upheld at all times.
  7. Collaborating with physicians, nursing staff, and other team members as necessary.
  8. Fostering a culture of teamwork, respect, and service towards colleagues and patients.
  9. Documenting patient symptoms, nursing assessments, and provided advice accurately in the electronic medical record (EMR).
  10. Completing necessary paperwork for prior authorizations, FMLA/disability claims, and cardiac evaluations.
  11. Coordinating appointments and necessary diagnostic tests.
  12. Reviewing and addressing laboratory results with patients over the phone as required.
  13. Performing additional related duties as assigned.

Qualifications:

Candidates must be graduates of an accredited nursing program and hold an active, unrestricted Registered Nurse License. A minimum of one year of clinical experience in a physician's office, home health, critical care, or emergency settings is preferred. Experience with patient interactions via telephone is advantageous, and prior triage experience is highly desirable.



  • Little Rock, Arkansas, United States Arkansas Urology Full time

    Position Overview:The Patient Care Triage Specialist is accountable for assessing patient inquiries, which encompasses telephonic discussions regarding pre-operative and post-operative education, as well as reviewing laboratory results and diagnostic evaluations with patients.Work Schedule:Monday to Friday, 7:30 AM to 4:30 PMKey Responsibilities:Assessing...


  • Little Rock, Arkansas, United States Triage Staffing Full time

    Job Title: Travel Nurse RN Labor and Delivery SpecialistJob Summary: Triage Staffing is seeking a skilled Travel Nurse RN Labor and Delivery Specialist to join our team.Job Responsibilities:Provide high-quality patient care in a Labor and Delivery settingCollaborate with healthcare teams to ensure seamless patient careDevelop and implement individualized...


  • Little Rock, Arkansas, United States Triage Staffing LLC Full time

    Travel Rehab: Physical Therapy OpportunityJob Summary:We are seeking a skilled Physical Therapy Assistant to join our team for a 13-week travel assignment in a dynamic rehabilitation setting. As a Physical Therapy Assistant, you will work closely with our experienced physical therapists to provide high-quality patient care and support.Responsibilities:Assist...


  • Little Rock, Arkansas, United States Arkansas Urology Full time

    Job SummaryWe are seeking a highly skilled and compassionate Clinical Triage Coordinator to join our team at Arkansas Urology. As a key member of our patient care team, you will be responsible for providing exceptional patient care and support through effective triage and communication.Key Responsibilities:Triage Patient Calls: Utilize critical thinking...


  • Little Rock, Arkansas, United States Triage Staffing LLC Full time

    Job Title: Physical Therapy AssistantCompany: Triage Staffing LLCJob Summary:We are seeking a skilled Physical Therapy Assistant to provide high-quality patient care and support in a fast-paced environment. As a Physical Therapy Assistant, you will work closely with our licensed physical therapists to develop and implement treatment plans that meet...

  • Travel Nurse

    1 week ago


    Little Rock, Arkansas, United States Triage Staffing Full time

    Triage Staffing is currently seeking a travel nurse RN specializing in Cardiovascular Intensive Care Unit (CVICU).Position OverviewSpecialty: CVICUDiscipline: RNEmployment Type: TravelRole Details:As a travel nurse in the CVICU, you will be responsible for providing high-quality care to critically ill patients. This role involves working in a fast-paced...


  • Little Rock, Arkansas, United States Triage Staffing Full time

    Position Overview:Triage Staffing is currently seeking a traveling Physical Therapy Specialist for an exciting opportunity.Job Details:Specialty: Physical TherapyDiscipline: TherapyEmployment Type: TravelWork Schedule:40 hours per weekShift: 8 hours, nightsAssignment Duration:13 weeksLocation:Details to be provided upon application.About Triage Staffing:At...


  • Little Rock, Arkansas, United States Triage Staffing LLC Full time

    Travel Healthcare Opportunity: Sterile Processing in ArkansasPosition Overview: We are seeking a dedicated Sterile Processing Specialist to join our team for a travel assignment in Arkansas. This role is essential in ensuring the highest standards of sterilization and infection control within healthcare facilities.Key Details: - **Location:** Arkansas -...


  • Little Rock, Arkansas, United States Triage Staffing LLC Full time

    Travel Rehab: Physical Therapy OpportunityCompany: Triage Staffing LLCJob Type: Travel HealthcareShift Details:9H Days (8:00 AM-5:00 PM)40 hours per weekLength: 13 weeksAbout the Job:We are seeking a skilled Physical Therapist to join our team as a Travel Rehabilitation Specialist. As a Travel Physical Therapist, you will have the opportunity to work with a...


  • Little Rock, Arkansas, United States Hospice Home Care Full time

    Position SummaryAs a Patient Intake Specialist at Hospice Home Care, you will be instrumental in overseeing the assessment, processing, and management of insurance claims. Your role will encompass ensuring prompt verification of eligibility, confirming preauthorization, and addressing referral prerequisites prior to the provision of hospice and palliative...


  • Little Rock, Arkansas, United States Triage Staffing Full time

    About the JobTriage Staffing is seeking a skilled Labor and Delivery nurse to join our team as a travel nurse. As a travel nurse, you will have the opportunity to work in a variety of settings and gain valuable experience in a dynamic and fast-paced environment.Job ResponsibilitiesProvide high-quality patient care in a Labor and Delivery settingCollaborate...


  • Little Rock, Arkansas, United States Triage Staffing Full time

    About the JobTriage Staffing is seeking a skilled Labor and Delivery nurse to join our team as a travel nurse. This is a fantastic opportunity to work in a dynamic and challenging environment, providing high-quality patient care and contributing to the success of our clients.Job ResponsibilitiesProvide exceptional patient care in a Labor and Delivery...


  • Little Rock, Arkansas, United States Triage Staffing Full time

    About the JobTriage Staffing is seeking a skilled Labor and Delivery nurse to join our team as a travel nurse. This is a fantastic opportunity to work in a dynamic and challenging environment, providing high-quality patient care and contributing to the success of our clients.Job ResponsibilitiesProvide exceptional patient care in a Labor and Delivery...


  • Little Rock, Arkansas, United States Triage Staffing Full time

    Position Overview:Join our team as a Travel Nurse specializing in Labor and Delivery. This role offers a unique opportunity to work in various healthcare settings while providing essential care to mothers and newborns.Key Responsibilities:- Deliver high-quality nursing care to patients during labor and delivery.- Collaborate with healthcare professionals to...

  • Travel Nurse RN

    3 days ago


    Little Rock, Arkansas, United States Triage Staffing Full time

    Job DetailsJob Title: Travel Nurse RN - CVICUJob Type: Travel NursingSpecialty: Cardiovascular Intensive Care UnitDiscipline: Registered Nurse (RN)Shift: 12 hours, nightsHours per Week: 36 hoursDuration: 12 weeksEmployment Type: TravelAbout the JobTriage Staffing is seeking a skilled Travel Nurse RN to join our team in a Cardiovascular Intensive Care Unit...

  • Travel Nurse RN

    3 days ago


    North Little Rock, Arkansas, United States Triage Staffing Full time

    Job Title: Travel Nurse RN - Progressive Care UnitJob Type: Travel NursingLocation: Rock Hill, SCJob Description:Triage Staffing is seeking a travel nurse RN for a travel nursing job in Rock Hill, SC. As a travel nurse RN, you will be working in a Progressive Care Unit (PCU) setting, providing high-quality patient care and collaborating with a...

  • Practical Nurse

    2 weeks ago


    Little Rock, Arkansas, United States ConnextCare Full time

    Position: Practical Nurse - Patient Care SpecialistLocation: Pulaski, NYJob Overview:As a Practical Nurse at ConnextCare, you will play a vital role in delivering high-quality healthcare services to our patients. Your responsibilities will encompass a range of tasks aimed at ensuring a smooth and efficient patient experience.Key Responsibilities:Assist...


  • Little Rock, Arkansas, United States Triage Full time

    We are seeking a Travel PICU Registered Nurse for an exciting opportunity in a dynamic healthcare environment.This position offers a competitive pay structure for 36 hours of work each week over a 13-week assignment. With Triage, you can evaluate Travel nurse compensation from top Travel nursing agencies across the nation.Utilizing Triage's Universal...


  • Little Rock, Arkansas, United States Triage Staffing LLC Full time

    Travel Rehab: Physical Therapy OpportunityJob Summary:Triage Staffing LLC is seeking a skilled Physical Therapist to join our team for a 13-week travel rehab assignment in Berryville. As a Physical Therapist with Triage Staffing, you will have the opportunity to work with a variety of patients and develop your skills in a dynamic and supportive...


  • Little Rock, Arkansas, United States Triage Full time

    Job SummaryTriage is seeking an experienced Physical Therapist for a travel allied job in Pulaski, Tennessee. This 13-week assignment offers a competitive pay package and a range of benefits, including DAY ONE nationwide insurance coverage and a 401(k) program with employer-matching contributions.Job ResponsibilitiesProvide physical therapy services to...