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Patient Care Coordinator
2 months ago
The Patient Care Coordinator plays a crucial role in ensuring the seamless integration of medical and social services for patients during their hospital stay. This full-time position requires minimal on-call duties and is focused on enhancing patient outcomes through effective case management.
Key Responsibilities:
- Conduct comprehensive assessments of patient and family needs upon admission and throughout the hospital stay.
- Evaluate the medical necessity for inpatient care and facilitate communication with insurance providers and key hospital personnel.
- Collaborate with licensed independent practitioners (LIPs) and clinical staff to develop and implement effective discharge plans.
- Advocate for Patient and Family Centered care, ensuring a safe and supportive discharge process.
- Monitor patient progress and identify potential discharge needs and community resources early in the hospitalization.
- Coordinate communication with third-party payors, medical staff, families, and patients regarding care plans, length of stay, and home care arrangements.
- Maintain regular communication with physicians to foster effective relationships and ensure continuity of care.
- Document assessments, problem identification, desired outcomes, planning, implementation, and evaluation to ensure comprehensive care delivery.
- Facilitate referrals to community resource agencies for patients requiring home discharge support and conduct follow-up calls post-discharge.
- Uphold exceptional customer service standards and support the organization’s commitment to Family Centered Care.
- Perform additional duties as assigned.
Qualifications:
Required Education:
Associate's degree or equivalent from a two-year college program or technical school, or nursing diploma.
Recommended Education:
Bachelor's degree in Nursing or a related field.
Required Work Experience:
Minimum of three years of nursing experience.
Required Certifications:
Accredited Case Manager (ACM) and/or Certified Case Manager (CCM) certifications are required within one year of eligibility. An active RN License in Arkansas or a Compact State is also necessary.
Additional Information:
Arkansas Children's Hospital is committed to maintaining a tobacco-free workplace and requires flu vaccinations for all employees. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.
