Lead Manager, Transportation Training Programs

2 weeks ago

Columbus, Ohio, United States Central Ohio Transit Authority Full time
Position Overview

Be part of an award-winning public transportation organization recognized for excellence in service.

The Central Ohio Transit Authority (COTA) serves as the primary public transit provider in central Ohio, facilitating nearly 19 million passenger journeys annually across various counties. Our vision is to enhance lives through effective transportation solutions, driven by innovation, commitment, and teamwork.

Compensation: $106,495 - $119,082

Key Responsibilities:

  • Oversee and manage the comprehensive transportation training program, ensuring all Learning and Development initiatives for Bus and Flex Operators are effectively implemented.
  • Lead the development and execution of training programs, including New Operator Onboarding and refresher courses, while collaborating with relevant stakeholders to adapt to evolving needs.
  • Conduct performance evaluations and provide coaching to trainers, ensuring high standards of training delivery and adherence to safety protocols.
  • Analyze training outcomes and implement improvements to enhance the effectiveness of the training department.
  • Drive the continuous professional development of transportation personnel, coordinating with external testing agencies as necessary.
  • Foster a culture of innovation by integrating best practices into training methodologies, ensuring engaging and impactful learning experiences.
  • Maintain accurate records of training activities and employee performance, addressing any disciplinary actions in accordance with established policies.
  • Participate in identifying training needs based on operational changes and organizational goals.
  • Manage a team of training staff, ensuring compliance with Equal Employment Opportunity standards and promoting diversity within the workplace.
  • Be available for communication outside of regular hours as needed, demonstrating flexibility in managing responsibilities.

Qualifications:

  • A Bachelor's Degree in education, training, organizational development, or a related field, along with a minimum of eight years of experience in the transportation sector.
  • Preferred certifications include CTT+ and TSI (Transit Safety Institute).
  • Familiarity with TAPCO (Transit and Paratransit Company) is advantageous.
  • Ability to obtain a Class B CDL with airbrake/passenger endorsement is required.

COTA is committed to fostering an inclusive environment that values diversity and equity. All employment decisions are made based on job-related criteria without regard to personal characteristics.

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