Front Office Ambassador

17 hours ago


Reston, Virginia, United States Hyatt Regency Reston Full time
Job Summary

We are seeking a skilled Front Office Host to create a warm and inviting experience for our hotel guests. As a key member of our team, you will be responsible for providing exceptional service, maintaining a clean and comfortable environment, and ensuring a seamless guest experience.

Key Responsibilities
  • Provide welcoming and helpful service to guests, ensuring their needs are met and exceeded.
  • Maintain a clean and organized front desk area, ensuring a positive first impression for guests.
  • Collaborate with other departments to ensure a smooth and efficient guest experience.
  • Communicate effectively with guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work a flexible schedule, including weekends and holidays, to meet the needs of our guests.
Requirements

To be successful in this role, you will need:

  • Previous customer service experience, with a focus on providing exceptional service and creating a positive guest experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • A flexible and adaptable approach, with the ability to work a variety of shifts, including weekends and holidays.
About Us

At Hyatt Regency Reston, we are committed to providing a warm and welcoming experience for our guests. We believe that our associates are the key to delivering exceptional service, and we are seeking talented individuals who share our passion for hospitality.



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