Customer Service Representative

2 weeks ago


Jacksonville, North Carolina, United States Ace Hardware Full time

We are looking for enthusiastic, approachable, and supportive individuals to greet and assist customers. While prior experience in hardware is beneficial, it is not mandatory as we offer comprehensive training.

At Ace Hardware, being independently owned and operated means that serving our community is our top priority.

Make a difference in the community by aiding your neighbors with their projects while thriving in a dynamic and enjoyable atmosphere. Our goal is to exceed customer expectations and cultivate a team that shares this commitment.

Ace Hardware is an Equal Opportunity Employer and maintains a Drug-Free workplace. Join us in going beyond hardware: build a future, a purpose, and a community together.

Work/Life Balance:

This role is part of a team that values your personal life. We believe in earning your trust through transparent communication. We schedule shifts two weeks in advance, accommodating your needs for planning.

Grow and Learn with Us:

  • Are you a hardware enthusiast? Share your knowledge, and we will help you learn more.
  • Do you have a helpful demeanor? We will provide training on hardware expertise that develops essential life skills.
  • We offer training from day one, with ongoing opportunities for advancement.
What to Anticipate:
  • You will engage directly with customers, welcoming them and assisting them in finding everything they need to complete their projects in one visit.
  • If you enjoy a lively and fast-paced environment, you will thrive here as time will pass quickly.
  • You will be on your feet for the majority of your shift (6 to 8 hours).
  • Ability to lift 25 to 30 lbs is required.
Compensation, Benefits, and Perks:
  • Paid time off
  • Health Insurance or a discount card for medical, dental, vision, and prescriptions
  • Employee discounts on products
  • Perkspot discounts on various services and products
  • Uniform shirts, vests, and more provided
Embark on your journey with us today

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