Client Care Specialist for Veterinary Services

2 weeks ago


Oyster Bay, New York, United States Innovetive Petcare Full time

Veterinary Client Service Representative Department:
Receptionists

Employment Type:

Part Time

Location: Oyster Bay, New York
Compensation: $18.00 / hour

Overview:

At Innovetive Petcare, we are redefining the veterinary experience by providing compassionate and personalized care for pets and their owners. Our mission is to create a welcoming environment where both clients and their furry companions feel valued and cared for.


Key Responsibilities:
  • Deliver exceptional customer service to both pets and their owners.
  • Process payment transactions and manage invoicing.
  • Handle incoming calls, schedule appointments, and gather essential medical histories.
  • Verify the status of patients' vaccinations and diagnostic tests.
  • Coordinate with veterinary staff regarding patient arrivals and required treatments.
  • Assist in filling prescriptions and managing requests for pet food and over-the-counter products as directed by a veterinarian.
  • Accurately enter data into our management software.

This list is not exhaustive; additional tasks may be assigned as needed based on evolving policies and procedures.


Preferred Qualifications:
  • High school diploma or equivalent.
  • Availability to work weekends as required.
  • Ability to lift 30-50 pounds.

Benefits:
  • Health, Dental, and Vision insurance options.
  • Employee discounts on services.
  • Flexible scheduling to accommodate work-life balance.
  • 401K plan with company matching.
  • Opportunities for training and career advancement.


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