Business Development Representative

1 month ago


Huntington Beach, California, United States Summit Lending Full time
Unlock Your Potential as a Junior Loan Officer/Call Center Associate with Summit Home Lending. We're seeking a driven and ambitious individual to join our fast-growing team. In this exciting role, you'll work alongside seasoned loan officers to generate new business and make a significant impact in a thriving market. While prior experience in the lending or mortgage industry is a plus, we offer comprehensive training to empower you to reach your full potential.

Responsibilities:
Generate 15+ quality leads for sales teams
Maintain sales targets
Study for NMLS
Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
Maintain customer accounts and update with new account information as needed
Reply to incoming calls from customers including products and service questions, general information, and complaints
Record customer interactions and follow up on their experience with our company
Identify common customer issues and bring them to the attention of the team

Qualifications:
Experience working in a customer-oriented atmosphere
High school graduate, G.E.D. recipient, or equivalent
Display strong communication skills, active listening skills, and personal skills

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