Business Development Representative
1 month ago
Responsibilities:
Generate 15+ quality leads for sales teams
Maintain sales targets
Study for NMLS
Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
Maintain customer accounts and update with new account information as needed
Reply to incoming calls from customers including products and service questions, general information, and complaints
Record customer interactions and follow up on their experience with our company
Identify common customer issues and bring them to the attention of the team
Qualifications:
Experience working in a customer-oriented atmosphere
High school graduate, G.E.D. recipient, or equivalent
Display strong communication skills, active listening skills, and personal skills
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