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Sales Support Coordinator

2 months ago

Rochester, New York, United States Advantech Industries Inc. Full time
Job Overview

SALES ADMINISTRATIVE ASSISTANT

POSITION SUMMARY:

Reporting directly to the Sales Manager, the Sales Administrative Assistant plays a crucial role in managing the complete quote preparation process. This includes receiving Requests for Quotes (RFQs) from clients and assembling comprehensive quote packages. The role also involves responding to daily inquiries from customers.

KEY RESPONSIBILITIES

  • Receive and process RFQs from clients
  • Analyze drawings and quote data to ensure all required information is included
  • Communicate with clients regarding any discrepancies in the quote package
  • Organize and print all job specifications, drawings, and necessary documentation
  • Assign unique quote numbers to each package
  • Review historical data of parts within the system
  • Solicit quotes from external vendors as needed
  • Compile and deliver completed quote packages to the Engineering Manager
  • Generate quotes and distribute them to clients
  • Log and manage incoming purchase orders
  • Create job entries in the software system
  • Collaborate with production control to secure pricing from outsourced vendors if contracts are awarded
  • Handle incoming phone calls
  • Screen and assist customers and vendors
  • Maintain organized filing systems
  • Perform general receptionist duties

SKILLS & QUALIFICATIONS

  • Ability to work independently with a strong work ethic, contributing to a customer-focused quality engineering team
  • Excellent verbal and written communication skills, fostering teamwork among colleagues
  • Strong interpersonal skills and diplomacy
  • Accountability for meeting commitments related to project outcomes
  • Proficient in multitasking with a focus on accuracy and prioritization
  • Ability to maintain performance and motivation in routine and repetitive tasks
  • Capability to work effectively under pressure and meet deadlines
  • Proficient in the use of computers, copiers, printers, and telecommunication devices
  • Strong organizational and prioritization skills
  • Experience with Microsoft Office is preferred
  • High School Diploma or GED required
  • A minimum of 5 years of experience in a related manufacturing engineering environment

EMPLOYEE BENEFITS

  • Vacation
  • Paid Sick Leave
  • Holidays
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) Plan

According to the New York Pay Transparency law, the pay range for this position is $25.00 per hour. Actual compensation will be determined based on experience and other factors permitted by law.

Advantech Industries Inc. maintains a Drug-Free Workplace. Employment is contingent upon the successful completion of a pre-employment drug screening.

This position is restricted to U.S. Citizens, Permanent Residents, or Green Card Holders.

Advantech Industries Inc. is an Equal Opportunity Employer, committed to a work environment free from unlawful discrimination and harassment. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in undue hardship.