Sales Coordinator

4 weeks ago


Rochester, New York, United States Caresoft Inc. Full time
Job Description

At Caresoft Inc., we are seeking a highly skilled Sales Coordinator to support our sales team in delivering exceptional customer experiences. The ideal candidate will have a strong background in customer-facing roles and be able to multi-task in a fast-paced environment.

Key Responsibilities:

* Support projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts, enhanced visibility to shipment status, and logistic updates for franchise equipment units in transit.

* Provide superior customer service to both internal and external customers, with a special focus on high-vulnerability accounts.

* Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts.

* Create and monitor strategic reporting to support the sales organization.

Requirements:

* High School Diploma required, BS/BA Degree in Business, or related field (or equivalent experience) preferred.

* Some experience in customer-facing role through either customer or service or sales role.

* Ability to multi-task and manage multiple conflicting priorities.

* Ability to maintain composure through stressful situations.

* Proficient in Microsoft applications.

* Excellent written and oral communication skills required.

What We Offer:

* A dynamic and supportive work environment.

* Opportunities for professional growth and development.

* Competitive compensation and benefits package.

How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application.
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