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Administrative Support Specialist

4 weeks ago

Denver, Colorado, United States Emerging Tech, LLC Full time
Job Description

Emerging Tech, LLC is seeking a skilled Administrative Support Specialist to provide comprehensive technical and non-technical services for the Accounts Receivable Technician program within the Debt Management Department. This role involves managing and maintaining debt-related processes, both technical and non-technical, in support of the Payment Operations Executive Directorate at the Department of Veterans Affairs.

Key Responsibilities:

  • Open mail and collate documents, checking into batches of 25, to process up to 500 pieces of United States Postal Service mail daily.
  • Input documents and check information into the DAPER application for tracking and accountability purposes.
  • Scan documents and checks into the designated shared drive for further processing.
  • Research incoming check refunds to determine the reason(s) for collection and apply to claim expenditure refunds accordingly.
  • Create billing documents and debt notification letters, ensuring language and address are technically correct.
  • Review and respond to correspondence relating to debts, third-party subrogation cases, and payments.
  • Perform follow-up research and review of aged accounts receivable to determine appropriate action.

Qualifications:

  • Minimum of high school diploma
  • Experience with Microsoft Office Suite