Service Coordinator
21 hours ago
Murphy Company is seeking a highly skilled Service Dispatcher to join our team. As a Service Dispatcher, you will play a critical role in providing exceptional service to our customers by coordinating and scheduling service work, managing service technicians, and ensuring timely completion of tasks.
Key Responsibilities
- Extract and record critical information from client calls, analyze next steps, and coordinate technical resources.
- Document and follow-up with service technicians, external vendors, and clients to ensure task completion.
- Coordinate manpower for scheduled maintenance, projects, and inter-company support.
Requirements
- Excellent professionalism and attention to detail.
- At least 1 year of work experience in a high-volume environment.
- Self-starter with ability to work well in a team and independently.
- General comfort using technology and ability to learn new tools quickly.
- Critical thinking and problem-solving skills.
- Strong interpersonal skills.
- At least 1 year of experience using MS Outlook.
What We Offer
- A collaborative, family-friendly work environment.
- Competitive pay and excellent benefits package, including health and life insurance, 401(k), and profit sharing.
- A personal time off plan that rivals our competitors.
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