Facilities Operations Coordinator

1 week ago

Brighton, Colorado, United States Jones Lang LaSalle IP, Inc. Full time
Job Summary

The Facilities Operations Coordinator will provide critical support to the Site and/or Assistant Facility Managers with operational activities, ensuring that expected service levels are achieved. This role requires a proactive and detail-oriented individual who can work independently with minimal supervision.

Key Responsibilities
  • Actively support an environment of teamwork, cooperation, performance excellence, and personal success
  • Conduct daily walkthroughs to ensure a clean and organized office
  • Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service
  • Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments
  • Schedule and manage repairs and maintenance, minor works, and other work requests, tracking to completion
  • Provide information and direction to vendors, facilities staff, and other service providers as required
  • Assist in the procurement of vendors and services as required
  • Coordinate the delivery of site amenities, including fitness, food services, massage, transportation, and support moves
  • Provide coordination and support for events, meetings, and conference facilities
  • Other duties may include reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations, and management of building access passes
  • Update and maintain accurate records and official documentation for the site, including web pages
Client Relationship Management
  • Comply with all requirements of the client contract and meet or exceed Key Performance Indicators
  • Deliver an exceptional quality of service, as reflected by client feedback
  • Coordinate site operations in accordance with all agreed policies, procedures, and contract scope
Requirements
  • Prior experience in facilities, property management, hospitality, or related fields preferred
  • Knowledge of local occupational health and safety requirements, critical facilities, and vendor management for specialized services is advantageous
  • Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous
  • Proficiency in a range of information technology tools and platforms
  • Excellent communication, organization, and problem-solving skills
  • Ability to work independently with little supervision and effectively deal with stressful situations
  • Self-motivated; confident, energetic, and flexible
Benefits
  • Estimated total compensation range for this position is $48,000.00 USD per year
  • Comprehensive benefits package that prioritizes mental, physical, and emotional health, including:
    • 401(k) plan with matching company contributions
    • Comprehensive Medical, Dental & Vision Care
    • Paid parental leave at 100% of salary
    • Paid Time Off and Company Holidays

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