Customer Engagement Specialist

1 week ago


Westland, Michigan, United States Re-Bath Full time
Job Overview

Benefits:

  • Life insurance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunities for career growth
  • Paid time off
  • Vision insurance

Re-Bath Michigan is expanding


Are you a sociable individual with a dynamic work ethic looking to contribute to a close-knit, family-owned enterprise?


This role may be an excellent match for you.


As the leading bathroom remodeling company in the nation, we are in search of dedicated individuals to fill the position of Brand Ambassador/Event Coordinator.


Travel is an essential aspect of this role. We seek a personable and diligent representative to positively embody the Re-Bath brand.


The Brand Ambassador will focus on cultivating relationships with national retail partners at both the regional and store levels, as well as engaging with the community at local events, including trade shows and home improvement exhibitions. This role involves educating potential clients about our offerings and generating qualified leads.


Travel is integral to this position, as the ambassador will rotate through various national account locations to maintain a consistent presence and interact with customers. Key responsibilities include tracking performance metrics, participating in corporate sales processes, and accurately logging all leads into the CRM system. This position is ideal for a self-driven, dependable, and collaborative individual.


Key Qualifications:

  • Outgoing and personable demeanor
  • Strong public speaking abilities
  • Clear communication skills, particularly in the Re-Bath industry terminology
  • Willingness to learn and apply Re-Bath sales techniques, tools, products, and CRM
  • Proficient in office software and basic computer operations
  • Self-motivated, highly organized, and capable of thriving under pressure
  • Warm, enthusiastic, and approachable
  • Availability for evening and weekend shifts
  • Reliable transportation, valid driver's license, and insurance are mandatory
  • Ability to collaborate with national account representatives, providing effective briefings and education to ensure their success
  • Experience in Big Box Store sales or brand marketing is preferred but not required (experience with HOME DEPOT & LOWE'S is highly valued)

Compensation: Salary is commensurate with experience and negotiable for the right candidate.



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