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Customer Engagement Specialist

2 months ago


Westland, Michigan, United States Re-Bath Full time
Position Overview

Benefits:

  • Life insurance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunities for career growth
  • Paid time off
  • Vision insurance

Re-Bath Michigan is expanding its operations.


Are you a sociable individual with a dynamic work ethic looking to contribute to a close-knit, family-owned enterprise?


We could be the ideal match for you.


As the leading bathroom remodeling company in the nation, we are on the lookout for dedicated individuals to take on the role of Brand Ambassador/Event Coordinator.


Travel is an essential aspect of this role. We seek a personable and diligent representative to uphold the Re-Bath brand positively.


The Brand Ambassador will focus on cultivating relationships with national retail partners at both the regional and store levels, as well as engaging with the community at various events, including trade shows and home improvement exhibitions. This role involves educating potential clients about our offerings and generating qualified leads.


Travel is integral to this position, as you will be visiting different national account locations to maintain a consistent presence and interact with customers. Key responsibilities include tracking performance metrics, participating in corporate sales processes, and accurately logging all leads into the CRM system. This role is perfect for a self-driven, dependable, and collaborative individual.


We offer additional perks such as vehicle reimbursements, company discounts, health insurance, and various performance-based incentives.


Qualifications:

  • Outgoing and personable
  • Strong public speaking abilities
  • Effective communication skills, particularly in the Re-Bath trade language
  • Eager to learn and apply Re-Bath sales techniques, tools, products, and CRM
  • Proficient in office software and basic computer skills
  • Self-motivated, well-organized, and able to perform under pressure
  • Warm, enthusiastic, and approachable
  • Availability for evening and weekend shifts
  • Reliable transportation, valid driver's license, and insurance are mandatory
  • Ability to coordinate with national account representatives, providing effective briefings and education for their success
  • Experience in Big Box Store sales or brand marketing is preferred but not required (experience with HOME DEPOT & LOWE'S is highly valued)

Compensation is commensurate with experience and negotiable for the right candidate.