Assistant Spa Manager
6 days ago
We are seeking a highly motivated and experienced Spa Manager Assistant to join our team at Hand and Stone Massage and Facial Spa. As a key member of our management team, you will be responsible for providing exceptional customer service, driving sales performance, and contributing to the overall success of our spa.
Key Responsibilities- Customer Service: Provide excellent customer service and experiences to all guests and members, ensuring a positive and memorable experience.
- Sales Performance: Maintain personal sales performance, meeting or exceeding expectations, and assist in driving key metrics to achieve sales goals.
- Operations Management: Oversee and manage daily operations of the front desk, including administrative duties, reporting, and cash handling.
- Team Development: Assist in the recruiting, hiring, onboarding, and training process, as well as train, monitor, and coach performance to ensure team members meet expectations.
- Membership Education and Sales: Educate members on spa services and products, and drive sales through effective communication and sales techniques.
- Administrative Duties: Assist the General Manager with administrative tasks, including reporting, cash handling, and other duties as assigned.
- Leadership Experience: 1-3 years of leadership experience in a spa or membership-based sales environment.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with guests, team members, and management.
- Teamwork: A strong team player with the ability to work independently under minimal supervision, with a positive attitude and a passion for driving performance.
- Computer Skills: Computer proficiency, with knowledge of retail/appointment booking computer systems a plus.
- Organizational Skills: Exceptional organizational skills, including attention to detail and multitasking, with the ability to prioritize tasks and manage multiple projects simultaneously.
We offer a competitive compensation package, including a base hourly rate, monthly performance bonuses, and an uncapped commission structure. Our top performers typically earn an additional $1-$2 per hour in commission, with an average total annual compensation ranging from $35,000 to $44,000, depending on individual performance.
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Assistant Spa Manager
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Royersford, Pennsylvania, United States Hand and Stone Massage and Facial Spa Full timeAbout the RoleWe are seeking a highly motivated and experienced Spa Manager Assistant to join our team at Hand and Stone Massage and Facial Spa. As a key member of our management team, you will be responsible for providing exceptional customer service, driving sales performance, and contributing to the overall success of our spa.Key ResponsibilitiesCustomer...
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