Guest Services Representative

1 month ago


Hazard, Kentucky, United States VP Management LLC Full time

Position Overview:

The Guest Services Representative role at VP Management LLC focuses on delivering outstanding service to all visitors while assisting with various administrative responsibilities in the hospitality industry.

This position is available on a full-time basis with a competitive salary in Hazard, Kentucky.

We are currently offering both full-time and part-time opportunities.

Compensation & Benefits:
  • Competitive salary commensurate with experience
  • Comprehensive benefits package including medical, dental, and vision coverage
  • Paid time off and holiday pay
  • Opportunities for professional growth within the organization
Key Responsibilities:
  • Professionally welcome and greet guests
  • Efficiently register and check out guests, ensuring accurate information collection
  • Manage incoming calls and respond to inquiries in a timely manner
  • Assist guests with special requests or needs
  • Handle transactions and maintain accurate records
  • Collaborate with other departments to ensure smooth operations and guest satisfaction
  • Keep the front desk area organized and presentable
  • Support administrative tasks such as data entry and document preparation
  • Follow all company policies and procedures to maintain a safe and welcoming environment for guests and staff
Qualifications:
  • High school diploma or equivalent
  • Previous experience in a customer service role within the hospitality industry is preferred
  • Basic computer skills and familiarity with booking systems
  • Strong communication and interpersonal skills
  • Attention to detail and ability to multitask
  • Willingness to work flexible hours, including weekends and holidays
  • Ability to stand for long periods and lift items up to 25 pounds
EEOC Statement:

VP Management LLC is an equal opportunity employer. We do not discriminate based on race, color, religion, gender, nationality, age, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive workplace for all employees.



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