Room Service Attendant
1 month ago
Position Overview:
The Room Service Attendant plays a crucial role in ensuring that guest accommodations are kept clean, inviting, and well-maintained. This position demands a commitment to providing exceptional service to all visitors.
Physical Demands:
This role may require flexible hours, including extended shifts.
Responsibilities include:
- Occasionally lifting up to 50 pounds and frequently moving objects weighing up to 20 pounds.
General Responsibilities:
Effective communication is essential, both verbally and in writing, with guests and team members in a friendly and service-oriented manner.
Listening skills are vital for understanding and addressing concerns from guests and colleagues.
Multitasking and prioritizing tasks are necessary to meet operational deadlines.
Maintain a welcoming and professional demeanor when interacting with guests and staff.
Participate in all required meetings and training sessions.
Attendance and Appearance:
Regular attendance is expected in accordance with company standards, which may vary based on operational needs.
Maintain high standards of personal grooming and attire, including wearing the designated uniform and name tag.
Operational Compliance:
Adhere to company standards and regulations to promote safe and efficient hotel operations.
Strive for productivity, identify areas for improvement, and assist in implementing solutions.
Demonstrate problem-solving skills by anticipating and addressing issues as they arise.
Ability to comprehend and apply complex information from various sources to achieve objectives.
Cross-training in other hotel departments may be required.
Confidentiality of information must be maintained at all times.
Show initiative by anticipating the needs of guests and operations.
Perform additional duties as assigned by management.
Maintain a warm and friendly attitude consistently.
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