Front Desk Associate
2 weeks ago
The Front Desk Associate at VP Management LLC is responsible for delivering exceptional customer service to all guests and supporting administrative tasks within the hospitality industry. This individual contributor role is full-time and offers a competitive salary in Hazard, Kentucky.
Key Responsibilities:
- Greet and welcome guests in a professional and friendly manner
- Check guests in and out, ensuring all necessary information is gathered and recorded accurately
- Answer phone calls and respond to inquiries in a timely and courteous manner
- Assist guests with any special requests or accommodations
- Process payments and maintain accurate records
- Coordinate with other departments to ensure smooth operations and guest satisfaction
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and document preparation
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service role within the hospitality industry preferred
- Knowledge of basic computer skills and reservation systems
- Excellent communication and interpersonal skills
- Attention to detail and ability to handle multiple tasks simultaneously
- Must be able to work a flexible schedule including weekends and holidays
- Must be able to stand for long periods of time and lift up to 25 pounds
Benefits:
- Competitive salary based on experience
- Comprehensive benefits package including medical, dental, and vision insurance
- Paid time off and holiday pay
- Career growth opportunities within the organization
EEOC Statement:
VP Management LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws.
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