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Help Desk Specialist
1 month ago
General Dynamics Information Technology is seeking a skilled Help Desk Technician III to join our team. As a Help Desk Technician III, you will provide technical assistance and support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities
Provide technical support and assistance to clients via phone, email, and in-person
Troubleshoot and resolve technical issues with computer systems, software, and hardware
Install, configure, and maintain computer systems, software, and hardware
Develop and implement technical solutions to improve client satisfaction and efficiency
Collaborate with other technical teams to resolve complex technical issues
Requirements
1+ years of experience in a help desk or technical support role
CompTIA Security+ certification
Associate's degree in a related technical field or equivalent experience
What We Offer
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you
Equal Opportunity Employer
General Dynamics Information Technology is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.