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Help Desk Specialist

1 month ago


San Antonio, Texas, United States General Dynamics Information Technology Full time
Job Summary

General Dynamics Information Technology is seeking a skilled Help Desk Technician III to join our team. As a Help Desk Technician III, you will provide technical assistance and support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities

Provide technical support and assistance to clients via phone, email, and in-person

Troubleshoot and resolve technical issues with computer systems, software, and hardware

Install, configure, and maintain computer systems, software, and hardware

Develop and implement technical solutions to improve client satisfaction and efficiency

Collaborate with other technical teams to resolve complex technical issues

Requirements

1+ years of experience in a help desk or technical support role

CompTIA Security+ certification

Associate's degree in a related technical field or equivalent experience

What We Offer

Competitive salary and benefits package

Opportunities for professional growth and development

Collaborative and dynamic work environment

Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you

Equal Opportunity Employer

General Dynamics Information Technology is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.