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Front Desk Representative
2 months ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in ensuring their stay with us is exceptional.
Key Responsibilities:- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Manage the front desk operations, including check-in, check-out, and room assignments.
- Process payments, handle guest complaints, and maintain accurate records.
- Collaborate with other departments to ensure seamless guest experiences.
- Stay up-to-date with hotel policies, procedures, and services to provide informed and accurate information to guests.
- Positive attitude and excellent communication skills.
- Ability to work in a fast-paced environment and multitask with ease.
- Flexibility to work a variety of shifts, including days, evenings, and weekends.
- High school diploma or equivalent required; prior experience in a customer-facing role preferred.
At Palette Hotels, we are committed to providing our associates with a positive and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
