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Patient Relations Representative
2 months ago
Moffitt Cancer Center is a leading cancer hospital in Florida and the Southeast, recognized for its commitment to providing the highest quality patient experience.
Job SummaryWe are seeking a Patient Relations Representative to provide exceptional customer service to cancer center patients, guests, and staff. The successful candidate will be responsible for providing information and directions, assisting with transportation, and serving as a central point of contact for patient and workforce needs.
Responsibilities- Provide cancer center information and directions to patients, guests, and staff
- Maintain vigilance for all persons within view of the information desk who may require assistance
- Assist patients and guests with arranging Moffitt transportation to and from various cancer center locations
- Serve as the central point of contact for patient, guests, and workforce for access to the cancer center's security, parking, transportation, and vendor matters
- Takes responsibility for the order, appearance, and organization of the information desk and lobby area
High School Diploma/GED required. Two years of demonstrable experience providing empathetic, face-to-face customer care in a professional, customer service and customer care environment. Competency in the use of Microsoft Office, Word, and Outlook required.
Equal Employment OpportunityMoffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status.
