Patient Access Representative II

4 weeks ago


Tampa, Florida, United States Orthopaedic Solutions Management Full time
Job Title: Patient Access Representative II

At Orthopaedic Solutions Management, we are seeking a highly skilled Patient Access Representative II to join our team. This role is responsible for ensuring that all patients are authorized for the physician, the date of service, and all anticipated services.

Key Responsibilities:
  • Coordinate with primary care physicians and/or insurance companies to obtain referrals for office visits prior to the patient's scheduled appointment.
  • Ensure all authorizations are properly documented in the system.
  • Advise patients of any potential problems concerning obtaining authorization prior to the scheduled appointment.
  • Coordinate with the Billing/Collections department to research and obtain authorizations on previously denied claims.
  • Utilize insurance websites to obtain referrals/authorizations.
  • Assure compliance with all company plans policies and procedures.
About You:
  • Candidate must be a high school graduate.
  • 1 or more years of experience in a healthcare environment.
  • Registration, scheduling, healthcare benefits experience helpful.
  • Excellent customer service and communication skills.
  • Must be detail oriented.
  • Able to multi-task and handle high call volumes.

We offer a dynamic and growing work environment with opportunities for career growth and advancement. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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