Security Operations Center Lead
2 weeks ago
Location: On-Site in Provo, Utah
About Cobalt Robotics: At Cobalt Robotics, we are committed to enhancing operational efficiency through innovative technology solutions. Our advanced systems facilitate swift data processing and analysis, empowering our clients with real-time insights for prompt and cost-effective decision-making. By automating essential tasks, we enable our clients to concentrate on their primary objectives. Join a vibrant team of esteemed technologists and security experts, supported by leading investors.
Why Join Us: We are on the lookout for enthusiastic and forward-thinking individuals eager to make a significant difference. At Cobalt Robotics, you will be part of a company recognized for its engineering prowess, dedication to innovation, and commitment to client satisfaction.
Position Overview: We are in search of a meticulous and dedicated Security Operations Center (SOC) Lead to join our team, delivering exceptional security monitoring and management services. The ideal candidate will possess a background in security operations, outstanding communication abilities, and a proactive stance on threat management, with aspirations for career advancement.
Key Responsibilities:
- Alarm Monitoring: Operate and oversee security systems, notify personnel of incidents, escalate issues based on threat assessments, and compile incident documentation.
- Travel and Risk Management: Manage notifications, perform global threat evaluations, and liaise with travelers to provide necessary support.
- Remote Credential Management: Assist with the credentialing process for new hires and vendors, and oversee dual credentialing systems.
- Remote Access Management: Facilitate remote access for authorized personnel utilizing security systems.
- Inbound Call Management: Handle incoming calls and deliver exceptional customer service.
- Customized Reporting: Create and present weekly, monthly, and annual reports on SOC operations.
- Department Development: Contribute significantly to the establishment and growth of the new SOC department, documenting processes and supporting its foundation.
Required Qualifications:
- Familiarity with various security systems, including access control and alarm monitoring platforms.
- 2+ years of experience in a GSOC, SOC, or Command Center environment (preferred).
- Strong verbal and written communication skills.
- Proficiency in generating and interpreting security reports.
- Excellent problem-solving and critical-thinking capabilities.
- Ability to perform effectively under pressure and in high-stress scenarios.
- Self-motivated and proactive team player.
Preferred Qualifications:
- Experience in staff management.
- Certifications in security management or related fields.
- Knowledge of safety management practices.
- Familiarity with security systems such as CCURE, Genetec, Openpath, Lenel.
- Experience in Travel Risk Management.
Compensation: $20 - $30 per hour. We are an equal opportunity employer and value diversity at our company.
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