Administrative Assistant

5 days ago


Pasadena, Texas, United States The Salvation Army USA Southern Territory Full time
Job Summary

The Salvation Army USA Southern Territory is seeking a highly skilled and detail-oriented Receptionist/Program Aide to join our team. As a key member of our administrative staff, you will provide exceptional customer service, manage daily operations, and support various programs and services.

Key Responsibilities
  • Provide general information about The Salvation Army's operations and services to visitors and callers.
  • Receive and process deliveries and donations, and maintain accurate records.
  • Assist with administrative tasks, such as typing, filing, and data entry.
  • Support the Social Services, Food Pantry, and Christmas Season Programs by providing administrative assistance and coordinating logistics.
  • Assist with children's activities at an after-school program and perform routine clerical work.
  • Transport passengers in a Salvation Army vehicle, as needed.
Requirements
  • High school diploma or equivalent required.
  • Prior experience working with the public, performing customer service or receptionist responsibilities.
  • Ability to direct phone calls to the appropriate person or destination.
  • Ability to respond to and assist callers and visitors in a calm, courteous, and tactful manner.
  • Ability to record accurate and complete messages.
  • Ability to perform clerical support work while operating a multi-line telephone.
  • Ability to maintain an adequate supply of applications, informative materials, and/or brochures for distribution to visitors.
  • Ability to respond to emergencies in a calm and effective manner.
  • Ability to project a positive and professional image of The Salvation Army.
Preferred Qualifications
  • Valid State Driver's License.
Working Conditions

The Receptionist/Program Aide will work in a normal office environment with minimal physical discomforts. The position requires the ability to sit for extended periods, with occasional standing or walking. Limited physical effort is required for walking, standing, lifting, and carrying light objects (up to 25 lbs.).



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