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Administrative Support Specialist

2 months ago

Pasadena, Texas, United States The Salvation Army USA Southern Territory Full time
The Salvation Army, a globally recognized non-profit organization rooted in faith, is seeking a Receptionist/Program Aide for its Pasadena Corps.

Position Overview

This role is essential in providing general program information and support regarding the operations and services of the Corps. Responsibilities include receiving and processing deliveries and donations, welcoming and announcing visitors and clients, and offering administrative support for various programs including Social Services, Food Pantry, and seasonal initiatives. Additionally, the position involves assisting with children's activities in an after-school program and performing routine clerical tasks such as typing and filing. The role may also require transporting passengers using a Salvation Army vehicle.

Key Competencies

Successful candidates will demonstrate the ability to:
  • Direct phone calls to the appropriate personnel or department.
  • Assist callers and visitors with professionalism and courtesy.
  • Accurately record messages and maintain clear communication.
  • Manage clerical tasks while handling a multi-line telephone system.
  • Ensure an adequate supply of applications and informational materials for visitors.
  • Respond effectively to emergencies.
  • Project a positive and professional image of The Salvation Army.


Qualifications

Applicants should possess a high school diploma or G.E.D., along with prior experience in customer service or receptionist roles. Equivalent combinations of training and experience that provide the necessary skills and knowledge will also be considered. Certifications: A valid State Driver's License is preferred.

Physical and Working Conditions

Candidates must meet attendance requirements and effectively communicate in English. The role involves operating a telephone and/or switchboard, sorting documents, and performing tasks that may require walking, standing, and light lifting (up to 25 lbs.). Work is typically conducted in a standard office environment with minimal physical discomforts.

Additional Information

All employees acknowledge that The Salvation Army is a church and agree to uphold its religious mission.

We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not discriminate based on disability.

Job Details
  • Job Family: TX-NON-EXEMPT
  • Job Function: Admin Support
  • Pay Type: Hourly